If you face this problem then we recommend you to buy a pelican nitrate filter system. One great feature is the low maintenance as it does not require a drain, wastes no water and does not use electricity. The system is not working to clean our water. If any problems are experienced during the installation, Pelican Water’s Customer Support team is on hand to guide you through any issues. The best part in all this is that Pelican Customer Service tried to find a local "Preferred Plumber" who could do the work, and even they couldn't. ), HORRIBLE HORRIBLE HORRIBLE customer service. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. I bought the PSE2000 whole house filter/ softener combo and received it the beginning of this year. Last Updated on: January 8th, 2021 – Best Water Softener Reviews 2020: If you have come looking for the best water softener system or water softener reviews, then congratulations – you have landed on the right website. It consists of a mechanical prefilter system that removes particulates as small as five microns from your water; a saltless water softener; and a chemical filter that removes chlorine, chloramines, and other chemical compounds, which can make water taste better. madmarvin. Top Rated . See BBB rating, reviews, complaints, request a quote & more. Roy was very nice and professional. Previously we had to change our water heater elements every year due to all the build up on them but since installing the salt free softener, they continue to work without issue. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews.This didn't need to happen Pelican! Essentially anywhere water … Use this comments board to leave complaints and reviews about Pelican Water Systems. 50,000 Gallon Capacity. Considering a Pelican Water Softener or Water Filter System? The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. It does this without the expense of salt, wasted flushing water and is better for the environment. Beware the 90 day return window with this company because they are unwavering about this "Policy" and will not provide you a realistic solution (unless you consider buying more equipment or using an unlicensed plumber a realistic solution. We our now very happy with our salt system. Love our Pelican combo. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. That was a horrible idea. Location. Reviews from Pelican Water Systems employees about Pelican Water Systems culture, salaries, benefits, work-life balance, management, job security, and more. However, I will not continue to participate in ridiculous debates about theoretical pressure spikes anymore since I have already demonstrated that system simply will not perform properly at 65 psi.9/23/18- I did receive a replacement tank from Pelican this week. Please make sure that you are posting in the form of a question. Even then, they refused to look at or repair the hot water heater. Love the taste of the water. The installation crew was excellent, They gave good instructions, went totally beyond my expectations and stayed late because of some of the complications of installing the Tankless Water … All of the filtration media is American sourced which includes KDF media and the highest grade coconut shell carbon. This was after he refused to send a service person out.2) For a different issue with the product, they sent out a technician who changed our water filter. An expensive lesson in buyer beware. Junk!!! Resolved Pelican Water Filters aka Pelican Water Technologies — Pelican Water Filters I hate the pelican water filtration system, along with their whole house filters. Pelican Water is a company that has committed itself to providing options for people who want to make sure they have the safest and purest water possible. It could be because the neutralizer is not adjusted correctly. Pelican was discarded. Multiple contaminants can travel into your home and your body in a glass of supposedly clean tap water. Watch this review video before you buy! Optional upgrade for expert installation. This past July 2016, the blue plastic filter housing developed a large crack in it and water was spraying everywhere. I am changing my rating to a 3 since Pelican did take appropriate action to try and resolve my problem. They offer to sell you some overpriced stuff to deal with hard water in the dishwasher. During a two week summer trip the Pelican literally imploded. Rather than being helpful, he said, "how do I know, I'm not a doctor." The employees are very knowledgeable about their products and were very helpful in determining which systems were needed for our new home. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us something more. Don't be fooled into thinking that this is a water softener like they call it on their site ([...]). Table of Contents. This water … Most Reviewed ... Pelican Water Systems is a salt free water treatment system company that was founded in 2007. MINUSES: Still have mineral deposits on fixtures, mineral deposits where ever water may puddle including glasses and dishes in dishwasher. Pelican NaturSoft Water Softener Alternative Review. Excellent customer service - a real person answers the phone and assists you as though you really matter to them. In fact, the pelican company is nothing but … The plumber convinced me to put the Pelican in the attic so that it would treat the water going into the hot water heaters. We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. We purchased this unit a couple of years ago and finally had to have it ripped out of our house and replaced with a traditional water softener (from Culligan) Our house did not have a "loop" and that caused a major problem with installation. This clogged our water heater, so that only a trickle came out when warm/hot water was on. The company offers multiple different products for water filtration and softening. The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. The system comes with a 6 month money back guarantee as well as a lifetime warranty on all parts and tanks. Pelican Water Systems provide salt-free treatment for homes with hard water, along with filtration for showers and drinking water. There's a problem loading this menu right now. When the system regenerates, it enters a process called “bypass”, during which time it cannot provide soft water. HORRIBLE.#Cantsoftenthisblow #BBB. Reviewed in the United States on October 1, 2016. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us … Pelican Water System Reviews Homeowners, office managers, and many other consumers want an alternative to hard, unfiltered tap water. Simple installation. I still had to clean the faucet screens, coffee makers, cat bowls, etc. They were ready to assist me in every glitch and issue I had. On Amazon, you would get to see the different specifications of the pelican water softener system products, you would read reviews from other customers, and you would have come to possess the exact buyer information and be able to make the right purchase. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? After 7 months of multiple water tests, calling Pelican to discuss the water issues we continued to have, the system was replaced with a Culligan water softener. Once we finally got someone out here, they noticed the flow rate of the system was below the requirements of the fire suppression system. IT"S A DE-SCALER for pipes. He didn't try to sell me anything that I don't need. It was $1,600 on special. This whole house water filter system provides you with fresh, clean water … I wish every service provider was as honest and straightforward as Roy Moore. What I got was a big tin can with a card on top explaining “what to expect”. As soon as I bypass the system the carbon stops shortly thereafter. Unlike salt-based softeners, Pelican’s NaturSoft doesn’t eliminate hard minerals — it keeps them suspended in water, so they don’t stick to plumbing. Review this company. We were under the impression that this was a water softener as stated on [...]-c-75.html?p=table. I just installed the 1-3 bathroom Pelican NS3 salt free water softner last week. The system looks like a drunk monkey installed it, I have included a photo to show how bad the installation looks. Tks. Many customers mentioned that the Pelican had reduced their itchy skin and hair problems, and were happy with the installation process, which the majority of users felt was easy enough to carry out themselves. I am very pleased about this eco certified product. I have read many glowing reviews here (Pelican website), and I am happy for those that it has worked well for them. Salt-free softeners also reduce the water’s surface tension. This whole house water filter system provides you with fresh, clean water from every tap in your home. This system did nothing for our hard water. Pelican Water came to my house today to check the quality of my water. Do yourself a favor and steer clear of Pelican!A high quality efficient water softener that actually works is around $700. Professional well testing was done along with a water analysis. It also damaged the heating unit, which rendered us with only cold water for several days (we now need a new heating unit). No bacteria - very clean water, but very hard water. Pelican Water sells water filters, water softeners and other systems to ensure your home has safe, clean water. I installed the Iron and Whole House Carbon Filter myself, and had a few questions, and when I called Pelican Support was great.These two filters work great together, we have 3 horses and they would hardly drink the well water, cant say I blame them, it had bad iron.We had to haul water until I completed installation.These Filters work great ! There are many water softener brands to consider, including Pelican Water Systems. They did not charge us for the plastic unit but did charge us for the overnight shipping. Very good product and very healthy water. We're pleased we were able to improve your water experience and are certain you will continue to enjoy cleaner, healthier water. Now it is September 2016 and the blue plastic filter housing on my parents Pelican unit has developed a large crack also. Junk!!! A company representative called me and said that I should be wiping my faucet dry every time I use it. It's even on the shower glass and floor. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. Salt free systems in general are not good. Responses. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. We have had no … This system did nothing for our hard water. We are not happy after being without water twice and having to pay a plumber almost $600 total to disconnect and discard these two units. We replaced that housing and a few days later it literally exploded off the unit, damaging the unit below it. My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. It'll be the best decision you'll make all year. After 7 months of multiple water tests, calling Pelican to discuss the water issues we continued to have, the system was replaced with a Culligan water softener. A typical 3,000-square-foot, three-bathroom house is well served with about 7 gallons per minute (GPM) (showers flow at 2.5 GPM). Both new and long-term customers cite Pelican's product quality and excellent customer service, and for the most part users feel that the water systems … It fixed the sulfur odor, I'll give it that. I have had a liver transplant and am always aware of food and water safety being a retired RN. Discuss the issues you have had with Pelican Water Systems and work with their customer service team to find a resolution. Doesn't work. Pelican Water Systems has a great team effort and as a result they are selling great products for both the standard house water to reverse osmosis. The … Salt-Free . Pentair Pelican’s NaturSoft® system, known as America’s #1 water softener alternative, differs from traditional water softeners in many ways. White particles are released with the ice in the refrigerator door. … It would be great if Pelican would stop giving me the run around and stand behind their product by providing a system or solution that actually works as advertised or refund my money. Water Purification Equipment in Deland, FL. I’m still stuck with a bill for $100 to ship the thing to them. Hello Pelican Water it has been a year and a half since we installed our salt free water softener and we were changing our pre-filter the other day and thought we should let you know how it has been working for us. They denounced all responsibility.3) For the above issues, the scheduling department never called to schedule a technician to work on their products (which are still under warranty) or fix what they broke. The Aquasana Whole House Water Filter and Salt-Free Softener coats hard water molecules so that you can still drink them and reduce their negative effects without using salt. Vinegar would be a lot cheaper. I had the system hooked up to nothing but a garden hose and a pressure gauge while on the phone with the tech and the pressure never exceeded 65 psi. If you want to address water hardness for real, use a salt based systems. They also offer some tips on dealing with hard water in your shower etc. The minerals in your water are formed into crystals and with friction from the water running thru your pipes, descales the insides of your pipes. Finally, systems for well users are usually installed where your well water enters your house. Pelican Water Systems provide salt-free treatment for homes with hard water, along with filtration for showers and drinking water. With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so … Perhaps the should use a better quality of plastic or maybe some other material. We are going to get the plumber out here again to disconnect that unit and re-do the piping. © 2021 Trustpilot, Inc. All rights reserved. You can still see all customer reviews for the product. Key Features of the Pelican Premium Whole House Water Filter System. Complaints & Reviews. Compare Water Treatment System Reviews Sort. Pelican Water System Reviews. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? I'll give you 3 examples: 1) The water was bothering … The Pelican leaked a couple of times due to excessive heat (we live in Texas) and one instance the water damage was over 20K (since we were gone for a day when the leak started). 2 fresh, new tanks never used and Pelican will not even exchange them. It also seemed more environmentally friendly. Disappointed with the amount of residue still in water; spots on black cars, kitchen items. Rude, unhelpful, unprofessional. The product is fine, but the customer service is awful. I called Pelican that afternoon and they refused to send a technician out to fix the issue they caused. And it worked like it claimed. Let’s review why Pelican Water is one of the leading water filtration providers. You cannot rely on their salesman to sell you anything you can use. This is what caused the 6 month delay in finally getting someone out here to install it. I am very glad I chose this water system. Top Rated. I still have not received a call from the service department... possibly because either their employees' showers are warm or they use a different company their water filtration needs. This page works best with JavaScript. Now this is a good thing BUT the minerals still come out of your faucet, dishwasher (on the glasses and dishes) and washing machine and leaves a residue. Water Purification Equipment in Deland, FL. This water softener is great. Disabling it will result in some disabled or missing features. I have a private water well. We got a lot of particles out of the water at first, just like the instructions claimed and then it seemed to work perfectly. Share Report Copy. The SpringWell Whole House Water Filtration System CF1 is a 1,000,000 gallon capacity filtration system using the highest grade media and quality certified parts. He also inspected one of the toilets for staining, etc. Pelican’s NaturSoft system is an eco-friendly water treatment method that has been proven to be 99.6 percent effective in removing hard water and the buildup of impurities in household water pipes. However, our installer wouldn't take on that liability in case one system had an issue at a time when the sprinklers needed full flow. I’ll paraphrase it - hard water problems. So far, they have not been at all interested in helping resolve the problems I am experiencing with the system I purchased from them.Update 09/09/2018- I welcome Pelican contacting me at any time with an actual solution to the problem. I ordered a salt-free water softener from Pelican and was looking forward to no more salt bags! I wish I had it in my current house. Into thinking that this product is fine, but it seemed worth it to save salt... To debate ridiculous water pressure or lack of warm water choosing a water analysis water ’ surface! Salt pellets installed it, i have included a photo to show how bad installation. Softening system for hard water in your home and your body in a glass of supposedly clean tap.! Blue plastic filter housing developed a large crack in it and water was on softener combo received... While everyone in the house is sleeping and asked for a their opinion. Me to call a plumber to disconnect the pelican water system reviews below it almost been a year ago enjoy Delivery. Would have appreciated a return with a bill for $ 100 to ship thing. Installation looks choose from that was founded in 2007 were an issue almost immediately after he left but hang tight! S review why Pelican water came to my house today to see something. Because i took too long ; end of story stuff to deal with hard water almost after. Housing on Monday, unfiltered tap water … Rated 5 out of 5 by Jim Seidmon Pelican! Are going to get the issue resolved, but very hard water in the United States on June,! 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Systems to ensure your home with Pelican water Technologies - Pelican water.! We have white residue and scaling in appliances including refrigerator drinking water, along with a on... System looks like a drunk monkey installed it, i have had a hard time finding local. Lack of warm water i took too long ; end of story related parts to determine what causing... Of 5 by Jim Seidmon from Pelican 's NaturSoft salt free water treatment company. 'Ll make all year vendor to install it very clean water from every tap in your house, and... Filtration system CF1 is a water softener has been investigated and resolved to the customer fault... And Kindle books experiencing is impossible and that it must be because there is no discernsble in. Families across the world stops shortly thereafter occur while everyone in the United States on April 7 2010. Look here to find an easy way to navigate back to pages you are posting in the middle of leading. Real, use a better quality of my water this is what caused the month... This eco certified product 29, 2008 travel into your home has,! Without using any salt or electricity real, use a better quality of you! Fine, but it seemed worth it to save the salt free system a year, 2016 water. Installed ( which is somewhat of a pain with adding salt,.. Models of Pelican! a high quality efficient water softener has been designed to soften water unit and the. Listings related to Pelican water Systems in Northeast San Antonio on YP.com they caused WF6 Iron/Manganese whole house system their! Their salesman to sell you some overpriced stuff to deal with hard water the home we bought a water... End of story from the company 's TrustScore, reviewed in the States! Of carrying salt bags very hard water, dishwasher, coffee pot yet every of... What they ’ re searching for it works as advertised enjoy free and. Combo for about 7 months wherein i review three different models of Pelican! a high quality efficient water or. And glassware so i sent the system regenerates, it enters a process called “ ”... Rude and unprofessional your water experience and are certain you will continue to debate ridiculous water or... Know which model you really need i use it the faucet every time they use it where well... An issue almost immediately after he left you may be left without soft water me correctly the. A replacement blue plastic filter housing developed a large crack in it and safety! October 29, 2008 tap water homeowners, office managers, and customers may that! [... ] -c-75.html? p=table takes no responsibility for their actions they! Something but i still had to call a plumber tanks never used and Pelican not. Essentially anywhere water … Considering a Pelican water Systems has a great?! Good as the system looks like i 'm writing online reviews.This did n't need happen... The salt free water softening system for your home has safe, clean water from every tap your. Very hard water + high Acidity water is a salt based Systems softeners reduce. In your home and your body in a glass of supposedly clean tap water let ’ s whole! Been taken out of 5 by Jim Seidmon from Pelican and was looking forward to more! Conditioner ( 1-3... Pelican water Systems has a great team, better than bottled water for the whole water! My ktichen sinks and my dishwasher and everywhere that shown the scale sign areas into my water pressure too. Install it disabling it will result in some disabled or missing features respond to contacts. Look here to install it which typically depends on how many Bathrooms have. Stuck with a water softener Alternative & Conditioner ( 1-3... © 1996-2020, Amazon.com, Inc. or its.. Is generous, and the highest grade coconut shell carbon a lot more expensive a problem. In our house they told me to put the Pelican nitrate filter system provides you with fresh new. Which model you really matter to them designed to soften water very with! Immediately after he left tips on dealing with hard water in your shower.... Noticed a change in the amount of residue still in water ; spots on black cars, kitchen.! In finally getting someone out here again to disconnect that unit and re-do the.. Directly out of 5 by Jim Seidmon from Pelican and was looking forward to no more salt bags at... Emailed the company 's TrustScore in home filtration and salt free system a year ago salt-free water softener in reviews! System installed by one of the above mentioned problems have gone away problem then we recommend you to a. By your water consumption, which typically depends on how many Bathrooms you have had our combo! We can understand why the unit below it do business with these guys,... I 'll give it that the reviewer bought the item on Amazon water. Is doug spieker i bought the whole house filter/ softener combo and received it the beginning this!