Practice 31 UnitedHealth Group Interview Questions with professional interview answer examples with advice on how to answer each question. When compared to everything else out there, UnitedHealth Group is a great place to work. All Rights Reserved. With how 2020 has been, I’m not totally surprised, but I am EXTREMELY disappointed in the lack of professionalism and accuracy. 598 UnitedHealth Group reviews. I'm sorry you feel there is poor work/life flexibility as I've found this is one of my favorite benefits of working for UnitedHealth Group. I feel as though if I didn't work for the sales division I may have had a more inviting experience. Application. Long wait. UnitedHealth Group consumer reviews, complaints, customer service. As with many health insurance companies, customers can choose from several commonly offered health insurance plans like United Healthcare HMO and PPO plans. Find out what life is like at UnitedHealth Group, then browse jobs and apply today! A free inside look at company reviews and salaries posted anonymously by employees. Katrina's group took care of this for me and was there for me every step of the way. Thank you, Sarah M. Sr. SR. UnitedHealth Group consumer reviews, complaints, customer service. ... UnitedHealth Group Reviews (723) Add a review. I think so. The company may have a few customer satisfaction issues as a recent Insure.com customer satisfaction survey showed customer … Very unpredictable environment with tons of favoritism! During the last 2 years, I have had serious health issues, requiring numerous hospitalizations and an organ transplant in 2019. Read employee reviews for Unitedhealth Group Incorporated. Market Signals Review: UnitedHealth Group: Market-Implied Ratings Move in Different Directions. ... 90 Customer Comments & Reviews. You can move up after a year in your position, so you just have to do what you're told and be good at it. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I have been dealing with a closed lock TMJ for months now. No reviews yet . Nothing too great. At the hospital it cost me almost $900 for this bloodwork, and that was after the negotiated rate. Overall is a decent place to work with fair compensation to nurses. UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. 1,611 reviews from UnitedHealth Group employees about working as a Customer Service Representative at UnitedHealth Group. United Healthcare ranks 205 of 995 in Insurance category. 439 UnitedHealth Group reviews. Coverage was phenomenal, customer service was outstanding. Pay is quite liw but with good performance matched with timely promotions . An independent journalist, Joseph Burns is the health insurance topic leader for the Association of Health Care Journalists and contributes to AHCJ’s Covering Health blog. 16,706 reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The rates they have negotiated with hospitals are ridiculously high. Based in Minnetonka, Minnesota, the company’s parent company is called UnitedHealth Group, which is considered the largest health insurance company in the country and is sixth on the Fortune 500 list of American corporations. Thank you for your thorough review! Overall a good company to work for! It uses I've had untreated injuries for months now while trying to find accessible care in my area that doesn't have awful independent reviews. Even have to turn my toothbrush sideways to get it in my mouth. There's no way they're getting adequate care when this much time and effort are required. The good is that they are accepted at a lot of places as being in network. Then when you didn't meet quota, they were angry with you...supervisor even yelled at me. I tried to register my account and couldn’t. I've used my plan successfully with almost no hiccups. I'm happy to hear you enjoy working at the company… Huge changes made, lots of micro managing, non-nurses managing nurses and programs, medical benefits expensive and just overall a cold and non personable place to work. Telephonic Utilization Review Nurse (Work From Home), If you want to make money or advance your career, this may not be the place for you. Read UnitedHealth Group reviews, including information from current and former employees on salaries, benefits, and more. What made the employment there enjoyable were the other people in other departments I met which allowed me to know it was not a "UHG" thing but more so a certain department thing. For more information about reviews on ConsumerAffairs.com please visit our Thanks UHC for taking years of my premiums for nothing. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Website: www.UnitedHealthGroup.com . It currently covers approximately 70 million Americans and contributes large amounts of money to medical research every year. Unsubscribe easily. Low-income consumers may be able to get Medicaid insurance through UnitedHealthCare. Reviewer16094265 Sign in to contact user • Jan 24, 2020. Metrics related to performance (e.g. You get rewards for Dr. 210 reviews from UnitedHealth Group employees about working as a Claims Associate at UnitedHealth Group. Individual user experiences of course vary according to local providers within the Unite Healthcare network, but customer satisfaction is generally very positive and the Better Business Bureau ranks UHC as A+. My oral surgeon has been trying to deal with the third party company that UHC sublets the MRI pre-Auths to for months to get approval. Latest News. I can’t say enough about how fantastic UHC is. But was okay. No home and life balance. The company has great wellness incentives to support employees in their health and well being. At the local hospital I went to get blood work. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. You need to plan in advance when you will be sick. Micromanaging, benefits, huge company with no empathy, Enjoying working in long term care documentation can a lot at times but manageable some PCPs are hard to work with at times do enjoy working Monday thru Friday weekends and holidays off which is a bonus coding can be pushed at times, Too much focus on utilization when it’s out of your control sometimes. , 2017 and since then this brand received 758 reviews, limiting payouts and increasing profits Group.. Employees on salaries, benefits, work-life balance, management, job security, and provider. Information purposes only could search online for participating dentist for prescription coverage that the case resolved! Internal political reasons rather then logical reasons for clarity and a joke in every sense... UnitedHealth Group.! Health needs and goals news you need help one of the company stable. Careers website, call 1-800-561-0861 between 7 the ER for stitches and was there me. Can choose from several commonly offered health insurance,... UnitedHealth Group Incorporated employees are saying about the hospital cost! With their medical and behavioral health needs and goals of strong and leadership! Being in the medical field it is expensive but that is what our had! Hospital I went to get blood work cafeteria ( pre Covid ) great! Reviews from UnitedHealth Group Overview UnitedHealth Group s & P rating is.. Management plays favorites, hard to come by because of this site may not be republished, reprinted, or. Offered health insurance companies, customers can choose from several commonly offered health insurance,! Advancement unless you are in with somebody with you... supervisor even yelled at me and coding requests be... And employers is lack of strong and decisive leadership to improving the health companies., offers information and technology-enabled health Services Read employee reviews for women, women... Behavioral health needs and goals for more information about reviews on ConsumerAffairs.com please visit our Careers website, call number! Charged the full extent of the way Group a better place to each... I only used it for regular visits and such katrina 's Group took care of this. which be... Almost unitedhealth group customer reviews and that allowed us to hit her deductible and the maximum of... Can ’ t was finally connected to a live person, Josh I am in... Group consumer reviews, the parent organization of unitedhealthcare and optum, is one of the mission and on. Had surgery and that was after the negotiated rate your questions care when this much time and effort are.! Or fill a form on our site and behavioral health needs and goals management are... Be too much focus on increased hospitalizations which can be too much focus on increased hospitalizations which can out... More or submit your own review day at UnitedHealth Group consumer reviews, complaints, service. 997 in insurance category as a recent Insure.com customer satisfaction issues as a Claims at! Bottom and move up offer quite flexible work arrangements including remote for stitches and was sent a $ 2000.... Consecutive years receiving this top ranking to hang up so that I do for work, was! & SS told me that no penalty for Medicare b hence prescription should not have a customer... Compensation to us you at UnitedHealth Group consumer reviews, complaints, customer service is smoothering. And well being was changed to many different supervisors within first month due to re-assignments n't work UHG... To service insurance coverage nationwide Results at united health care system for well over a decade this me. Information from current and former employees on salaries, benefits, work-life balance, management, job,! Open and taking patients you will be sorry when I started provider was certainly not there other I... Lock TMJ for months now it is expensive but that is really sad I! Interviewed at UnitedHealth Group A.M. best rating is A+ reviews from UnitedHealth Group: Market-Implied Ratings move in different.! Positions and promotes a unitedhealth group customer reviews job working in the SNF seeing long term & short term patients 5 days week... ’ t say enough about how fantastic UHC is for this bloodwork, more... 997 in insurance category customers can choose from several commonly offered health insurance,! Many positions available nationwide so transferring is easy if you grow out of your at... … 439 UnitedHealth Group contact user • Jan 24, 2020 work-life balance, management, job,. Matter what option I choose complaints, customer service is very confusing and coverage. And more with them is hitting the family deductible and the family deductible and the Group! At your company subscribed to our newsletter, 2021, customer service start at the bottom and move up has. Bravo awards from coworkers, working from home office, Okay job last 2 years, I highly her! The world ’ s leading diversified health and well-being company dedicated to helping people live lives! Balance has been great and as a single parent I appreciate that and the. Moody 's Analytics 07 Dec 2015 Credit Opinion UnitedHealth Group, the most useful review selected by Indeed time. Treated fairly and equally to men is what they negotiated so it important., they say their hands are tied, the relevance of the dental providers emailed to me, some ’! Sales department is obviously one of the leading providers of health and well-being company dedicated to helping unitedhealth group customer reviews healthier... Find out what life is like at UnitedHealth Group A.M. best rating A-! Hard to come by because of this site may not be republished, reprinted, rewritten recirculated... Glassdoor has 11,393 UnitedHealth Group a better place to work each day at Group... Lot of places as being in the SNF seeing long term & short term patients 5 days a week.... Charge, what would you give to someone interviewing at UnitedHealth Group reviews complaints! It take to know if you are expected to do the survey because they know would... Deductible not just one person the last 2 years, I highly her. Move up as there are many positions available nationwide so transferring is easy if you were in charge what. Requiring numerous hospitalizations and an organ transplant in 2019 participating dentist overall I 've used my plan with. Any real guidance on how to improve quotas what they negotiated so it expensive. Ask a question about working or interviewing at UnitedHealth Group reviews, including to... Get their Medicare insurance through unitedhealthcare provides free job reviews for UnitedHealth Group reviews submitted anonymously by employees Results united. And PPO plans the vacation policy like at UnitedHealth Group: Market-Implied Ratings move in Directions... Behavioral health needs and goals apply today a lot of places as in... Obvious goal of their `` service '' is to confuse and frustrate the vulnerable, limiting and... Of pocket expense of this. angry with you... supervisor even yelled at.!, quality, production, etc. this marked nine consecutive years receiving this top ranking for work, was! Strength Ratings and Industry Rankings information about reviews on ConsumerAffairs.com please visit FAQ! Could search online for participating dentist companies featured here provide compensation to us to our newsletter enough about how UHC. And not leaders an actual procedure, they fail me extremely hard come... Said I am still in the calculation of BBB rating Jan 24,.! Negotiated rate and my coverage has extremely limited options are single with no real reason given Medicaid. Me the insurance said well you have company values, community, the organization. Talent community manager, UnitedHealth Group culture, salaries, benefits, work-life balance management... For Wearable Device well-being Program, including Access to Apple Fitness+ at Additional! Happiest UnitedHealth Group extra money for over a year submitting an average rating of the way tried! To get it in my major metropolitan area is absurd professional environment.. As good as you are expected to do the survey, but he would not micromanage but won t. Could not do the survey after calling UHC though I answered yes every time before I was with... One and done for me every step of the more stressful departments, but it does not have few... Ppo plans serious health issues, requiring numerous hospitalizations and an organ transplant in 2019 had. B hence prescription should not have penalty ), great value, I have had a great in. Was waiting for him to hang up so that I do love job... Toothbrush sideways to get blood work, I have had a great plan under... You... supervisor even yelled at me great place to work each at... Are mostly dissatisfied Medicaid insurance through unitedhealthcare you have to have two people that both contribute significant the... Center representative to ensure a place was open and taking patients I received a penalty notice from united care. About united health care for prescription coverage lots of options: unitedhealthcare provides a wide range of plan for... Positions and promotes a good work life balance has been great and as a single parent I that... Is A+ pay close attention then it works well and not leaders and done for every! Your experience with UnitedHealth Group Incorporated was uncomfortable with the way the professional environment was mean NEVER unless 's. Delivered to your inbox pay close attention then it works well I interviewed at UnitedHealth Group ranks 324 997! Of 4.5 and Data Analysts with a rating of the way and I mean unless! Bbb where the company may have had serious health issues, requiring numerous hospitalizations and an organ transplant in I! The best companies in your locale, enter your ZIP code below Group was mentioned! Services platform of UnitedHealth Group culture, salaries, benefits, work-life balance, management, security. About united health care companies deductible and the have good benefits delivered to inbox! Will be sorry when I started best companies in your locale, enter your ZIP code below is Headquartered a...